Operations Specialist

3 days ago

Burnaby, British Columbia, Canada Sephora Full time

Job Summary

The Operations Specialist works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

Key Responsibilities

  • Provide exceptional customer service to clients as needed during store business hours.
  • Assist in training other team members on Point-Of-Sale (POS) and MPOS.

Store Presentation

  • Assist in maintaining high standards of cleanliness and organization within the sales floor.
  • Be aware of and assist in maintaining company merchandising concepts.
  • Participate in programs to reduce shortage/loss.

Merchandising and Operations

  • Perform shipment receipt and processing in a timely manner.
  • Organize and maintain stockroom per company standards.
  • Process transfers, damages and testers per company standards.
  • Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated team members will be cross-trained in cashier functions.

Requirements

  • 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • Possess good computer, arithmetic and organizational skills.
  • Ability to multi-task, while being attentive to the needs of clients and the business.
  • Effective time management, problem solving and communication skills.
  • A High School graduate or equivalent.
  • Flexible availability including evenings, weekends and holidays is required.

Additional Information

  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

The compensation ranges between CAD$19.40- CAD$22.80. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

About Sephora

Sephora is a leading beauty retailer, owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group. Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.

Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.

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