Clinical Support Specialist

3 days ago


Vancouver, British Columbia, Canada Vancouver Coastal Health Full time
About the Role

We are seeking a Clinical Support Specialist to join our team at the Medical Infusion Clinic at Vancouver General Hospital.

As a Clinical Support Specialist, you will work in a fast-paced environment providing administrative support to healthcare professionals and patients. Your role will be crucial in ensuring the smooth operation of our clinic, from managing client charts to performing various clerical duties such as transcribing physicians' orders, communicating with other departments, and coordinating client appointments and transportation.

Responsibilities
  • Perform various clerical duties including transcribing and processing physicians' orders, communicating with other departments, and arranging client tests and receiving results.
  • Assist with assembling and maintaining client charts, arranging for client admissions and discharges, and maintaining an inventory of stationery supplies.
  • Provide exceptional customer service to patients, families, and healthcare professionals, responding to their needs and concerns in a timely and professional manner.
Requirements
  • A minimum of one year's recent experience in a clinical or administrative role.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively, manage competing priorities, and maintain confidentiality when required.
What We Offer
  • A comprehensive benefits package, including medical, dental, and extended health coverage.
  • Ongoing training and development opportunities to enhance your skills and career advancement.
  • A supportive and collaborative work environment that promotes teamwork and professionalism.


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