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Food Service Team Lead

2 months ago


Victoria, British Columbia, Canada Yua Japanese Bistro Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Yua Japanese Bistro. As a key member of our kitchen operations, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.

Key Responsibilities
  • Supervise and Coordinate Kitchen Staff

Lead and manage a team of kitchen staff, providing guidance and support to ensure seamless food preparation and service.

Train and Develop Staff

Develop and implement training programs to enhance staff skills and knowledge, focusing on food safety, sanitation, and customer service.

Inventory Management

Conduct regular inventory checks to ensure accurate stock levels, minimizing waste and optimizing supply chain efficiency.

Quality Control

Monitor and maintain high standards of food quality, presentation, and service, ensuring customer satisfaction and loyalty.

Customer Service

Address customer complaints and concerns in a professional and courteous manner, resolving issues promptly and efficiently.

Record Keeping

Maintain accurate records of sales, inventory, and customer feedback, providing valuable insights for business growth and improvement.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year of experience in a food service establishment

Work Setting

Food service establishment

Work Language

English

Hours

30 hours per week