System Support Specialist

5 days ago


Edmonton, Alberta, Canada Government of Alberta Full time

We are looking for a highly motivated System Support Specialist to join our team as a VIP Support Analyst. In this role, you will provide technical support to VIP clients within the Alberta Legislature Building, ensuring that their technical needs are met in a timely and efficient manner.

Your primary responsibilities will include:

  • Coordinating and resolving service requests from VIP clients
  • Working closely with senior analysts to troubleshoot and resolve complex technical issues
  • Providing assistance to team members as a junior technical resource

To be successful in this role, you should have a strong understanding of IT systems and technologies, as well as excellent communication and problem-solving skills. Experience working with ServiceNow and Microsoft Active Directory Services would be an asset.

This is a permanent full-time position with 36.25 hours per week. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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