Hotel Operations Manager

1 month ago


Surrey, British Columbia, Canada B.C. Ltd Full time
Hotel Front Office Manager

B.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our front office, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Develop and Implement Policies and Procedures: Create and implement policies and procedures for daily operations, ensuring compliance with company standards and regulations.
  • Supervise Staff: Lead and motivate a team of staff to achieve our goals, providing guidance and support to ensure excellent customer service.
  • Conduct Performance Reviews: Conduct regular performance reviews to assess staff performance, identify areas for improvement, and provide feedback and coaching.
  • Negotiate with Suppliers: Negotiate with suppliers to secure the best possible deals for our hotel, ensuring we have the necessary materials and supplies to operate efficiently.
  • Conduct Training Sessions: Develop and deliver training sessions to staff to enhance their skills and knowledge, ensuring they are equipped to provide exceptional customer service.
  • Negotiate with Clients: Negotiate with clients to secure bookings and ensure customer satisfaction.
  • Perform Front Desk Duties: Provide exceptional customer service at the front desk, handling guest inquiries, and resolving any issues that may arise.
  • Implement Marketing Activities: Develop and implement marketing activities to promote our hotel and attract new customers.
  • Arrange for Maintenance: Arrange for and oversee maintenance activities to ensure our hotel is well-maintained and meets our high standards.
  • Address Customer Complaints: Address customer complaints and concerns in a professional and courteous manner, ensuring customer satisfaction.

Requirements:

  • 2 years to less than 3 years of experience in a similar role
  • Permanent employment
  • English language proficiency
  • 35 to 40 hours per week


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of the front office, ensuring exceptional customer service, and driving revenue growth.Key Responsibilities:Develop and Implement Policies and...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of the front office, ensuring exceptional customer service, and driving revenue growth.Key Responsibilities:Develop and Implement Policies and...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Job SummaryB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to oversee the daily operations of our hotel. The successful candidate will be responsible for developing and implementing policies and procedures, supervising staff, and conducting performance reviews.Key ResponsibilitiesDevelop and implement policies and procedures for efficient...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Job Title: Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled and experienced Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for overseeing the front office operations, ensuring exceptional customer service, and driving revenue growth.Key Responsibilities:Develop and implement...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Job Title: Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled and experienced Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for overseeing the front office operations, ensuring exceptional customer service, and driving revenue growth.Key Responsibilities:Develop and implement...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office Manager Job DescriptionB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team.Key Responsibilities:Develop and Implement Policies: Create and implement policies and procedures for daily hotel operations.Staff Supervision: Supervise and manage front desk staff to ensure excellent customer service.Performance...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office Manager Job DescriptionB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team.Key Responsibilities:Develop and Implement Policies: Create and implement policies and procedures for daily hotel operations.Staff Supervision: Supervise and manage front desk staff to ensure excellent customer service.Performance...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of the front office, ensuring exceptional customer service, and driving revenue growth.Key Responsibilities:Develop and Implement Policies and...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of the front office, ensuring exceptional customer service, and driving revenue growth.Key Responsibilities:Develop and Implement Policies and...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office Manager Job DescriptionB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team.Key Responsibilities:Develop and Implement Policies: Create and implement policies and procedures for daily hotel operations to ensure smooth and efficient service delivery.Staff Supervision: Supervise and manage front desk staff to...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office Manager Job DescriptionB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team.Key Responsibilities:Develop and Implement Policies: Create and implement policies and procedures for daily hotel operations to ensure smooth and efficient service delivery.Staff Supervision: Supervise and manage front desk staff to...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of the front office, ensuring exceptional customer service, and driving revenue growth.Key Responsibilities:Develop and Implement Policies and...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of the front office, ensuring exceptional customer service, and driving revenue growth.Key Responsibilities:Develop and Implement Policies and...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office Manager Job DescriptionB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team.Key Responsibilities:Develop and Implement Policies and Procedures: Create and enforce policies and procedures for daily hotel operations to ensure efficiency and effectiveness.Supervise Staff: Lead and manage a team of front desk staff,...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office Manager Job DescriptionB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team.Key Responsibilities:Develop and Implement Policies and Procedures: Create and enforce policies and procedures for daily hotel operations to ensure efficiency and effectiveness.Supervise Staff: Lead and manage a team of front desk staff,...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our front office, providing exceptional customer service, and leading a team of staff to achieve our goals.Key Responsibilities:Develop and...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office ManagerB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our front office, providing exceptional customer service, and leading a team of staff to achieve our goals.Key Responsibilities:Develop and...


  • Surrey, British Columbia, Canada Days Inn Full time

    Job Title: Hotel Operations ManagerAbout the Role:We are seeking a highly skilled Hotel Operations Manager to join our team at Days Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Co-ordinate...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office Manager Job DescriptionB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team.Key Responsibilities:Develop and Implement Policies and Procedures: Create and enforce policies and procedures for daily hotel operations to ensure smooth and efficient service delivery.Supervise Staff: Lead and manage a team of front...


  • Surrey, British Columbia, Canada B.C. Ltd Full time

    Hotel Front Office Manager Job DescriptionB.C. Ltd is seeking a highly skilled Hotel Front Office Manager to join our team.Key Responsibilities:Develop and Implement Policies and Procedures: Create and enforce policies and procedures for daily hotel operations to ensure smooth and efficient service delivery.Supervise Staff: Lead and manage a team of front...