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Senior Operations Manager

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Moncton, New Brunswick, Canada Next Level Group Full time
{"title": "Branch Manager", "description": "Lead and Manage Our Moncton Location

Next Level Group is seeking a highly skilled and dedicated Branch Manager to oversee its Moncton, NB location. As a Branch Manager, you will be responsible for leading and managing the location's human, physical, and financial resources to achieve business objectives and satisfy clients, owners, and employees.

Key Responsibilities:
  • Strategic Alignment: Align with strategic plans while monitoring financial performance.
  • Customer Focus: Foster positive relationships with existing and potential clients while resolving elevated customer issues.
  • Communication: Facilitate effective communication among all departments.
  • Culture and Consistency: Continuously improve the store culture and maintain consistency across all departments.
  • Change Management: Implement changes within departments as needed.
  • Marketing and Events: Plan and execute successful marketing activities and events.
  • Facility Maintenance: Ensure facility and property maintenance, security, and professional appearance.
  • Sales and Representation: Represent the company in selling machinery to key customers as needed.
  • Employee Management: Hire, develop, coach, evaluate and manage employees.
  • Customer Follow-up: Ensure proper follow-up with customers before and after sales.
Requirements:
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 2-3 years of experience in Ag, Heavy Equipment or Truck dealer operations, business systems, and sales support tools preferred.
  • Management Experience: Previous management experience or demonstrated willingness and ability to learn management techniques.
  • Leadership Skills: Ability to develop and motivate others through coaching, knowledge-sharing, and modeling.
  • Financial Acumen: Good understanding of financial principles relative to Sales Department operations.
  • Analytical Skills: Analytical ability to understand root cause issues.
  • Goal Setting: Ability to set performance goals and deadlines.
  • Communication Skills: Excellent verbal and written communication skills.
  • Professionalism: Professional, accurate, articulate, objective, and authoritative.
  • Teamwork: Ability to work independently and as part of a team.
  • Driver's License: Valid driver's license.
", "lang_code": "en-US"}