Community Ambassador

1 week ago

Owen Sound, Canada Skyline Group of Companies Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Community Leader. This full-time position is ideal for someone who is passionate about building strong relationships with our residents and contributing to the growth and success of our community.

Key Responsibilities
  • Community Engagement: Develop and maintain positive relationships with residents, respond to their concerns and complaints in a timely and professional manner, and provide exceptional customer service.
  • Rental Management: Advertise and show units to prospective tenants, process application forms, and assist with checking credit references.
  • Administrative Tasks: Collect rent on a monthly basis, generate and deliver notices to tenants, and maintain accurate records and reports.
  • Team Collaboration: Work closely with the Property Management Administrator to review rent roll and receivables, and participate in company or external audit procedures.
  • Operational Excellence: Maintain and update resident information in files and in our property management software, and contribute to operational excellence through tasks being completed within Skyline standards and in line with all applicable legislation.
Requirements
  • Excellent Communication and Organizational Skills: Ability to effectively communicate with residents, colleagues, and management, and maintain accurate records and reports.
  • Problem-Solving and Administrative Skills: Ability to troubleshoot and problem-solve effectively, and possess exceptional administrative skills.
  • Multi-Tasking and Attention to Detail: Ability to multi-task and remain detail-oriented, with a focus on accuracy and timeliness.
  • Teamwork and Adaptability: Ability to work independently as well as with a team, and adapt to changing priorities and deadlines.
  • PC Skills and Experience: PC skills are an asset, with experience in Word, Excel, email, and other software applications.
  • Related Work Experience: Five (5) years of related work experience, with previous experience in sales and/or customer service considered an asset.
What We Offer
  • Competitive Pay and Benefits: Skyline offers competitive pay, benefits, and a comprehensive compensation package.
  • Opportunities for Growth and Development: We offer opportunities for growth and development, with ongoing training and professional development.
  • Support for Environmental Stewardship and Social Responsibility: We are committed to environmental stewardship and social responsibility, and offer a supportive work environment that aligns with these values.

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