Trade Floor Support Specialist

1 month ago

Toronto, Ontario, Canada Scotiabank Full time
Job Title: Trade Floor Support Specialist

We are seeking a highly skilled Trade Floor Support Specialist to join our team at Scotiabank. As a key member of our Global Derivatives Technology Team, you will be responsible for providing first-line support to our trading and sales business users.

Key Responsibilities:
  • Provide technical support for trade booking, P&L, risk, IR rate/FX reset, cashflow, and settlement issues.
  • Manage the resolution of issues promptly through root cause analysis with assistance from Business analyst/Developer teams.
  • Provide day-to-day support to North America business teams to resolve complex business problems.
Requirements:
  • Solid understanding of financial markets and products, in particular Derivative Products.
  • Strong SQL scripting skills.
  • Familiar with Rest API's and ability to invoke via Curl/Postman/Python.
  • Strong experience with log analysis, monitoring applications, and vendor application analysis tools.
  • A strong focus on client service and delivery with trading desk facing experience.
  • Creative, self-starting, results-oriented, and a motivated individual with good analytical skills to independently resolve issues.
  • Proven interpersonal, communication, and negotiation skills in providing support to business users.
  • Working knowledge of MarkitWire (Preferred Asset).
  • FRM or CFA designation are desired.
What We Offer:
  • An inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success.
  • The tools and technology needed to create beautiful customer experiences.
  • The opportunity to work with and learn from diverse industry leaders.
  • A competitive total rewards package that includes a base salary, a performance bonus, company matching programs, generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave, and much more.

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