Insurance Professional

4 weeks ago


Ottawa, Ontario, Canada BrokerLink Full time

We are seeking a highly skilled Commercial Insurance Advisor to join our team at BrokerLink. As a key member of our team, you will be responsible for providing exceptional customer service and delivering tailored insurance solutions to our clients.

Key Responsibilities:

  • Service Independent Business Unit accounts and write new business
  • Provide customers with prompt service by offering advice and helping them understand insurance
  • Review and provide processing instructions on all incoming commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
  • Review and provide processing instructions on endorsements and follow up on payments
  • Communicate with insurance companies, negotiate with underwriters on behalf of customers, negotiate renewal of terms, and follow up with adjusters on claims status
  • Source and obtain additional information requested by underwriters and complete applications

Requirements:

  • High School Diploma and/or Post-Secondary Education
  • Two or more years of customer service experience
  • Sales experience in any other industry is an asset
  • 2 to 3 years of insurance experience
  • RIBO Insurance License is preferred or must obtain upon hire
  • Exposure to EPIC is an asset
  • Proficient in MS Office – Word, Excel, Outlook
  • Excellent customer service skills and adept in conflict resolution
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

Why BrokerLink?

We offer a competitive compensation package, flexible health and dental insurance benefits, personal spending amount, RRSP, ESPP, and more. Our team is dedicated to providing exceptional customer service and delivering tailored insurance solutions to our clients.



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