Food Service Operations Manager

3 weeks ago


Port Hardy, Canada B.C Full time
Restaurant Operations
  • Responsible for overseeing the daily operations of a restaurant, ensuring efficient service to customers.
  • Assesses the restaurant's needs and develops strategies to improve customer satisfaction and increase revenue.
  • Manages restaurant staff, including hiring, training, and performance evaluations.
  • Ensures compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
  • Develops and implements marketing plans to increase customer base and retention.
  • Monitors and controls restaurant finances, including budgeting, forecasting, and cost control.
Key Responsibilities
  1. Implement operational procedures and determine type of services to be offered.
  2. Balance cash and complete balance sheets, cash reports and related forms.
  3. Conduct performance reviews and negotiate arrangements with suppliers.
  4. Plan, organize, direct, control and evaluate daily operations.
  5. Address customers' complaints or concerns and provide customer service.


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