Operations Excellence Specialist

6 days ago

London, Ontario, Canada Empire Life Full time

Unlock Your Potential with Empire Life

We are a dynamic and rapidly transforming Canadian company in the insurance industry, seeking an Operations Excellence Specialist to join our team.

About the Role

This is an exciting opportunity for a motivated professional to lead process improvement projects, collaborate with cross-functional teams, and work on various projects that will keep you engaged and continuously learning.

Key Responsibilities

  • Leading process improvement initiatives to drive step-change improvements in key business metrics
  • Supporting the development of management systems, including process controls, metrics & reporting, training, etc.
  • Delivering formal and informal training on process improvement methodology to the business and new team members
  • Work Organization/Project Management: Developing and implementing plans for others, anticipating current and future needs and objectives; managing resources and ensuring tasks are completed on time and within budget
  • Innovation: Implementing programs that encourage, recognize, and reward innovative thinking; supporting the introduction of new ideas, methods, or processes
  • Relationship Building: Initiating and building effective relationships with colleagues in other departments, leveraging strong interpersonal and influencing skills to support and develop effective cross-departmental relations and work initiatives

What We're Looking For

To succeed in this role, you should have:

  • A degree in Engineering, Math, Science, Computer Science, Data Analytics, Economics, Business, Commerce, etc.
  • A mix of skills developed via some combination of education & experience in data science/analytics/visualization, process design & systems thinking, digital development programming, project management, business analytics, finance or economics, or other related work or educational programs
  • Fast learner / clear critical thinking skills
  • Effective and concise communicator
  • Appropriate technical experience and skill for the initial role focus (or ability to quickly learn it)
  • Strong leadership skills
  • Strong self-initiative with the ability to take ownership of challenges and take appropriate action

Compensation and Benefits

For regular full-time positions, we offer a comprehensive total rewards package that includes:

  • Competitive salaries with annual pay increases
  • Annual bonus program, which recognizes both strong company performance and individual contributions, for non-sales positions
  • Competitive uncapped commission, for sales positions
  • A comprehensive employer-funded benefits package that includes life insurance, disability, health, and dental and a generous health account
  • Flexible work arrangements and an annual allotment of personal health days
  • Four weeks annual vacation from hire date
  • A defined contribution pension plan with generous employer matching
  • Top-up programs for parental leave and compassionate leave
  • Employer-sponsored wellness and recognition programs
  • A cash employee referral program

About Us

We are proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply.

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