AWS Cloud Reliability Engineer

4 weeks ago

Old Toronto, Ontario, Canada TD Bank Full time

Job Summary:

We are seeking a highly skilled AWS Cloud Reliability Engineer to join our team at TD Bank. As a key member of our technology organization, you will be responsible for designing and operating large, complex systems that meet the highest standards of reliability, scalability, and efficiency.

Key Responsibilities:

  • Provide technical leadership to improve the design and operation of systems in alignment to reliability engineering best practices and overall Technology and Bank strategies.
  • Drive and influence integrated DevOps solutions across business, product, platform, infrastructure, development, support/DevOps teams that improve the design and operation of systems, making them scalable, reliable, and efficient while ensuring performance and high availability of products/services.
  • Ensure availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of products/service(s) including enterprise systems that may serve multiple services and applications/segments.
  • Influence and partner with key technology and product team members in the design and development of solutions that promote automation and the elimination of toil; identify optimal ways to improve the design and operation of systems to make them more scalable, more reliable, and more efficient and have the ability to implement the required changes.
  • Define and prioritize problems to solve with applications/products/services and respective systems and drive the resolution/remediation with technology teams across design, implementation, and support.
  • Develop deep relationships with Product Owners, Tech Leads and Ops to build transparency and help foster end to end accountability of products and services.
  • Work in close partnership with technology teams to support TD's business objectives and operational support goals providing domain expertise on strategic Infrastructure as well as Business project related activities.
  • Review technical deliverables throughout the design and development phase to ensure systems adhere to SRE best practices.
  • Set service-level objectives (SLO) that defines availability of a particular product or service and exercise key decision rights of the SRE role (e.g. supporting release to production, rejecting software that is operationally substandard and directing developers to improve the code etc.).
  • Develop observability standards to ensure that production systems operate under known conditions and transparently provides these measurements to anticipate when errors or failures can arise.
  • Anticipate internal and external business challenges, helping teams find solutions through continuously improving on process and technologies.
  • Lead interaction with governance and control groups, (e.g. regulatory/operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues related to Engineering technology and tools.
  • Lead or contribute to cross-functional/enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for significant and complex situations.
  • Proactively identify emerging technologies and innovative solutions for building more robust platform domains; keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions/activities as necessary.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Requirements:

  • University degree in Computer Science or related technical field involving systems engineering or equivalent practical experience.
  • 10+ years of engineering experience (e.g. Software or platform).

About TD Bank:

TD Bank is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development:

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding:

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Language Requirement: N/A.

Our Values:

At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

Our Commitment to Diversity, Equity, and Inclusion:

At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

Helping to Make an Impact in Communities – TD Ready Commitment:

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.

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