Senior Cloud Reliability Engineer

3 weeks ago

Toronto, Ontario, Canada Thomson Reuters Full time
About the Role

We are seeking an experienced Senior Site Reliability Engineer to join our Shared Capabilities, Service Reliability and Operation team in Toronto. As a key member of our team, you will be responsible for implementing site reliability engineering and DevOps best practices, building and maintaining monitoring for all aspects of infrastructure, and providing primary operational support for the platform.

Key Responsibilities
  • Implement site reliability engineering and DevOps best practices, feeding non-functional requirements to the product backlog.
  • Build and maintain monitoring for all aspects of infrastructure, micro-services, usage trends, and the platform, and implement alerting mechanisms using cloud-native solutions.
  • Provide primary operational support for the platform, including pre and post-onboarding activities.
  • Act as the go-to person for any production issue, troubleshoot and monitor until successful mitigation, communicate effectively, run postmortem, and implement learnings.
  • Maintain IaC and CICD, and promote best practices for our CI/CD processes.
  • Focus on continuous improvement and technical standards, drive improvements in productivity, monitoring, tooling, and set industry best practices.
  • Participate in on-call/shift rotations (L2) and drive troubleshooting and mitigation activities when on-call.
Requirements
  • Bachelor's degree in computer science or related field.
  • Minimum of 4+ years of experience as DevOps/SRE engineer and Cloud engineer with hands-on experience in AWS cloud technologies.
  • Highly skilled in UNIX/Linux-based Systems.
  • Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS.
  • Experience or knowledge of Container technology such as Docker, Kubernetes, and Istio service mesh.
  • Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection, and other security controls).
  • Must have 2+ scripting and programming experience (PowerShell, Bash).
  • Experience or knowledge of Observability tools: DataDog, ELK, SumoLogic, CloudWatch.
  • Experience or knowledge with Version Control and CI/CD (Git/Azure DevOps/JFrog Artifactory).
  • Experience or knowledge writing Infrastructure as Code (IaC) (Terraform/CloudFormation/other).
What's in it for You?
  • Join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through hybrid work models, wellbeing programs, and opportunities for learning and development.
  • Be part of a team that works every day to create a more transparent, just, and inclusive future.
  • Contribute to the development of industry-leading products and services that help professionals do their jobs better.

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