Customer Service Representative
3 weeks ago
Are you passionate about delivering exceptional customer experiences? We have immediate openings for customer service representatives to join our team at CB Canada, working from the comfort of your own home. As a customer service representative, you will be the face of our company, providing top-notch support to our customers.
Key Responsibilities:
- Assist customers with placing orders, resolving issues, and answering questions
- Provide timely and accurate responses to customer inquiries
- Resolve customer complaints and concerns in a professional and courteous manner
- Basic troubleshooting of customer accounts and issues
Requirements:
- Excellent communication and interpersonal skills
- Proficient in MS Office tools and software
- Ability to work in a fast-paced environment with multiple priorities
- 1 year experience in a customer service role, preferably in a call centre environment
- Flexibility to work a variety of shifts, including evenings and weekends
- Bilingualism is an asset, with a $25 per hour rate for bilingual representatives
What We Offer:
- Competitive starting salary of $22 per hour (English) and $25 per hour (Bilingual)
- 40 hours a week with opportunities for overtime
- Consistent schedules with 2 consecutive days off (1 day on the weekend)
- Company discounts on cosmetics, perfumes, and skin care products
At CB Canada, we are committed to providing an inclusive and barrier-free environment. We will work with you to meet your needs and provide accommodations as required.
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