Customer Service Representative
4 weeks ago
Job Summary
The Discovery Centre is seeking a highly motivated and customer-focused individual to join its team as a Customer Service Representative. This role is responsible for providing exceptional customer service to visitors, responding to inquiries, and maintaining a positive and welcoming environment.
Key Responsibilities
- Greet and check in visitors in a professional and friendly manner
- Provide strong administration support with in-store point of sale (POS) processing, online sales, and group and birthday party reservations
- Process payments and complete daily cash opening and closing procedures
- Support the Discovery Shop through merchandising, sales promotion, and processing store merchandise
- Stay current with all Centre activities, including promotions, membership programs, and educational and public programs
Requirements
- Post-secondary studies (preferred)
- Experience in retail, customer service, or sales
- Fluency in English is required; additional languages (especially French) considered an asset
What We Offer
The Discovery Centre is committed to providing a positive and inclusive work environment. As a Customer Service Representative, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of the Centre.
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