Customer Service Sales Representative

16 hours ago


Ayr, Canada Martin Sprocket & Gear Full time

Customer Service Sales Representative


We're seeking a skilled Customer Service Sales Representative to join our team at Martin Sprocket & Gear. As a key member of our sales team, you'll be responsible for responding to inbound sales calls, securing and renewing orders, and arranging delivery. You'll work closely with our machine shop and other facilities to manufacture and expedite orders, providing technical and non-technical support to clients and other staff members.


Key Responsibilities:



  • Respond to inbound sales calls from our established customer base
  • Secure and renew orders and arrange delivery
  • Enter orders and quotes, perform quote follow-ups/analyses, and follow through with ownership
  • Provide technical and non-technical support to clients and other staff members

Requirements:



  • 1-2 years of sales/customer service experience
  • Mechanical aptitude or technical inclination
  • Excellent interpersonal and communication skills
  • Un-yielding commitment to customer service
  • Team approach to achieving high performance


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