Retail Store Supervisor

4 weeks ago


Hinton, Canada Esso Full time

Job Summary: We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Esso. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Authorize returns and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and ensure that all staff members are aware of their responsibilities.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.

Work Conditions and Physical Capabilities:

  • Fast-paced environment with tight deadlines.
  • Combination of sitting, standing, and walking.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.


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