Store Guide

**Position Overview**: Are you passionate about helping our community enjoy the outdoors? Do you possess excellent customer service skills and love helping people find the perfect gear for their outdoor excursions? If so, we have an exciting opportunity for you

We are seeking a dynamic and enthusiastic Store Guide to join our team at a local outdoor shop specializing in hiking gear and clothing. As a sales associate, you will play a crucial role in providing exceptional customer experiences and promoting a love for outdoor activities.

**Responsibilities**:

- Greet and engage customers in a friendly and professional manner, creating a welcoming atmosphere in the store.
- Listen attentively to customers' needs and provide expert advice and recommendations on gear to suit their specific needs.
- Assist customers in finding the right products.
- Maintain an organized and visually appealing store layout, ensuring that products are well-displayed and easily accessible for customers.
- Stay up-to-date with the latest outdoor trends, product knowledge, and industry developments to better assist customers with their purchases.
- Process sales transactions accurately and efficiently using the store's point-of-sale system.
- Handle customer inquiries, returns, and exchanges promptly and professionally.
- Collaborate with the team to contribute to the overall success of the store.

**Qualifications**:

- Excellent interpersonal and communication skills to connect with customers effectively.
- Previous retail sales experience is an asset, but not necessary
- Strong problem-solving abilities and the capacity to adapt to various customer preferences and needs.
- Knowledge of outdoor gear and a passion for the outdoors is a definite asset.
- Ability to work in a fast-paced environment while maintaining a positive and customer-focused attitude.
- Flexibility to work some Saturdays, we are always closed on Sundays.

**Perks and Benefits**:

- Competitive hourly wage
- Employee discounts on hiking gear and outdoor apparel.
- Fun and inclusive work environment
- Opportunity for growth and advancement within our local business.

**Job Types**: Full-time, Part-time

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift
- Day shift

Work setting:

- Apparel store

Ability to commute/relocate:

- Hinton, AB T7V 2A2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person