Financial Operations Manager

14 hours ago


Old Toronto, Canada SMBC Full time

Job Summary:

The Financial Operations Manager - Payments and Treasury is a key leadership role within the SMBC team, responsible for overseeing the day-to-day operations of payments and treasury functions. This individual will lead a team of professionals in managing high-volume, time-sensitive transactions, ensuring compliance with industry guidelines, regulatory requirements, and internal policies.

About the Role:

This position involves managing a group of payments processing specialists, overseeing payments and reconciliations processes, payment support, check clearing, and processing chargebacks. The successful candidate will monitor quality of service and delivery times, provide subject matter knowledge to the team on complex and escalated payment queries, and manage disputes and exceptions related to payments and lead investigations for operational issues.

Main Responsibilities:



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