Product Design Experience Director
4 days ago
We are seeking a talented experience design director to join our Product Design team and lead the development of multi-year, high-impact experience design strategies across a complex portfolio of products and personas.
The ideal candidate will have a proven track record of taming complexity, delivering elegant design strategies and experiences that delight customers and maximize business growth. They should be well-versed in crafting 3-5 year experience design strategies that establish a north-star, which can be used as a guidepost to influence roadmaps and designs.
Key Responsibilities:
- Lead multi-year, high-impact experience design strategies across a complex portfolio of products and personas.
- Create north-star artifacts that inspire and provoke customer-focused roadmaps and designs and align short-term work to longer-term impact.
- Lead a team of designers focused on improving the end-to-end experience of our core product offering, Clio Manage.
- Evolve Clio Manage to easily scale as we expand into new international markets.
- Work with peers across the product design team to align and deliver a cohesive platform experience focused on delivering a comprehensive, delightful and integrated experience across the entire Clio ecosystem.
- Drive clarity and alignment across design efforts, across initiative and product boundaries.
- Contribute to frameworks for assessing and scaling design quality.
Requirements:
- Business acumen and ability to connect design strategy to business value.
- Ability to create solutions that scale across short and long term customer and business goals simultaneously.
- Deep desire to help everyone (customers, stakeholders, and employees) do their best possible work.
What We Offer:
- Competitive, equitable salary: $196,000 to $294,000 CAD
- Hybrid work environment with expectation for local Clions to be in office minimum once per week.
- Flexible time off policy with an encouraged 20 days off per year.
- RRSP matching and RESP contribution.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
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