Director of Product Design and Expansion Markets Lead

6 days ago


Vancouver, British Columbia, Canada T-Net British Columbia Full time
Product Design Director - Scaling Global Solutions

We are seeking an experienced Product Design Director to lead the evolution of our core product, Clio Manage. The ideal candidate will have a proven track record of delivering elegant design strategies that delight customers and maximize business growth.

This is an excellent opportunity to join a global leader in transforming the legal experience for all, while increasing access to justice. As a Product Design Director, you will be responsible for leading multi-year, high-impact experience design strategies across a complex portfolio of products and personas.

You will create north-star artifacts that inspire customer-focused roadmaps and designs, aligning short-term work to longer-term impact. Your team will focus on improving the end-to-end experience of Clio Manage, enabling it to scale as the company expands into new international markets.

The successful candidate will have business acumen and the ability to connect design strategy to business value. They will create solutions that scale across short and long-term customer and business goals simultaneously. This role requires a deep desire to help everyone (customers, stakeholders, and employees) do their best possible work.

Key Responsibilities:
  • Lead multi-year, high-impact experience design strategies across a complex portfolio of products and personas.
  • Create north-star artifacts that inspire customer-focused roadmaps and designs.
  • Lead a team of designers focused on improving the end-to-end experience of Clio Manage.
  • Evolve Clio Manage to easily scale as the company expands into new international markets.
Benefits:
  • A competitive salary of $150,000 per year.
  • A hybrid work environment with flexible time off policy.
  • RRSP matching and RESP contribution.
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.


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