Technical Services Director

4 weeks ago


Québec, Quebec, Canada VIP Tires & Service Full time
About Us

VIP Tires & Service is a leading provider of technical services in Canada, with a strong commitment to growing and expanding our business. Our team is passionate about delivering exceptional results and making a positive impact in our community.

Job Summary

We are seeking a highly skilled Technical Services Manager to join our team. As a key member of our leadership team, you will be responsible for supervising a team of Technical Supervisors and technicians, focusing on managerial duties to mentor and enhance their technical abilities and work efficiency. The remaining 20% of your time will be dedicated to technical work, supporting our clients in maintaining compliance with their specialized safety equipment.

Key Responsibilities
  • Supervise a team of Technical Supervisors and technicians, focusing on managerial duties to mentor and enhance their technical abilities and work efficiency.
  • Perform inspections and maintenance on specialized protection equipment (fall arrest, gas detection and respiratory protection) at client sites or SAM workshops.
  • Communicate with clients to confirm equipment location and follow site rules.
  • Complete contracted work, provide final counts, and log parts used.
  • Document any equipment removed from the site and secure customer signatures.
  • Inventory Control: Track and log all parts used in repairs for inventory accuracy.
  • Net Promoter Score (NPS)
Requirements
  • DEP, College Certificate, or Technical Diploma
  • ~5-10 years of experience in a relevant technical field
  • ~ Ability to communicate in French and English
  • ~ Strong technical knowledge of standards such as CSA and NFPA
  • ~ Valid driver's license and passport for mobility and fieldwork
What We Offer
  • Every day, our values guide our conduct to live in a respectful, honest, transparent and fair workplace.
  • We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
  • To be eligible for this position, you must legally be permitted to work in Canada, without any additional sponsorship support from SPI Heath and Safety.


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