Customer Service Technical Support Specialist

3 weeks ago

St Catharines, Ontario, Canada JobCart Inc Full time
About the Role

We are seeking a highly skilled Customer Service Technical Support Advisor to join our team at JobCart Inc. As a key member of our e-commerce support team, you will be responsible for providing exceptional technical support to our customers.

Key Responsibilities
  • Engage with customers through various channels, including chat, async messaging, and phone, addressing complex technical scenarios.
  • Drive process improvements and recommend system/technology enhancements to elevate efficiency.
  • Leverage remote troubleshooting techniques to diagnose and resolve technical issues.
  • Walk customers through effective problem-solving processes, ensuring a seamless experience.
Day-to-Day Activities

Your day-to-day activities will involve handling diverse customer channels, providing top-notch customer service and technical support, contributing proactive recommendations for process improvements, and embracing new technologies.

Qualifications
  • 1 year of experience as a help desk technician and customer support role.
  • Tech-savvy with knowledge of office automation products, databases, and remote control.
  • High School Diploma or equivalent.
  • Flexibility with hours of operation.
What We Offer
  • Competitive pay rate of $19.23 per hour.
  • Full-time, Fixed Term Contract.
  • Opportunities for training and development.
  • A collaborative and inclusive work environment.

  • Customer Service and Technical Support Specialist

    4 days ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the Job:JobCart Inc is seeking a skilled Customer Service and Technical Support Specialist to join our team. As a Helpdesk Support Advisor, you will provide exceptional technical support to our customers while contributing to the success of our e-commerce enterprise.About the Role:Handle diverse customer channels, enriching your experience in a...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAt Aerosports Trampoline Park, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their experience with our products and services is seamless and...

  • Technical Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Respond to technical issues and provide solutions to...

  • Technical Support Specialist

    1 month ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Key Responsibilities:Respond to technical issues and provide solutions to...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our customers, ensuring their experience with our products and services is seamless and enjoyable.Key Responsibilities:Respond to customer inquiries and...

  • Technical Support Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada beBee Professionals Full time

    We at beBee Professionals are seeking a highly skilled Technical Support Specialist to provide exceptional technical support to our customers and internal teams. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support. Key responsibilities include...

  • Customer Service Support Specialist

    20 hours ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About JobCart Inc:At JobCart Inc, we're always looking for talented individuals to join our team as a Customer Service Support Specialist. This role is perfect for someone who is passionate about providing exceptional technical support and wants to contribute to the success of a leading Canadian e-commerce company.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and employees.Key Responsibilities:Respond to customer inquiries and provide technical support...

  • Technical Support Specialist

    4 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and employees.Key Responsibilities:Respond to customer inquiries and provide technical support...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees and customers, troubleshooting computer issues, and implementing solutions. You will also be responsible for maintaining a problems and solutions log,...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at JobCart Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers through various channels, including chat, async messaging, and phone.Key Responsibilities:Engage with customers to address complex...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and ensuring that our computer systems are running smoothly.Key Responsibilities:Respond...

  • Technical Support Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    3 weeks ago

    St. Catharines, Ontario, Canada JobCart Inc Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at JobCart Inc. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, addressing complex scenarios, and contributing to the success of our e-commerce enterprise.Key Responsibilities:Engage with customers...

  • Technical Support Specialist

    2 weeks ago

    St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.Key Responsibilities:Provide...

  • Technical Support Specialist

    2 months ago

    St. Catharines, Ontario, Canada beBee Professionals Full time

    We at beBee Professionals are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance to our customers and internal teams.Key Responsibilities:Provide technical support to customers via various communication channelsTroubleshoot customer issues and provide...

  • Technical Support Specialist

    2 months ago

    St. Catharines, Ontario, Canada beBee Professionals Full time

    We at beBee Professionals are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance to our customers and internal teams.Key Responsibilities:Provide technical support to customers via various communication channelsTroubleshoot customer issues and provide...