Patient Transfer Operations Coordinator

4 days ago


Niagara Falls, Ontario, Canada Voyago Full time
Job Summary
Voyago is currently recruiting for a Patient Transfer Lead Hand in Hamilton and Niagara Region, Ontario. This role is an exciting opportunity to join our team as we continue to grow and expand our services.

About the Role
The successful candidate will be responsible for directing and giving instruction to attendants as they perform specific runs. They will also be responsible for completing reports per assessment or as directed by Operations Manager/Supervisor, ensuring all attendants follow proper procedures as outlined by PTS Policies and Procedures Manual, and maintaining proper inventory levels.

Key Responsibilities
- Directing and instructing attendants on specific runs
- Completing reports per assessment or as directed by Operations Manager/Supervisor
- Ensuring all attendants follow proper procedures as outlined by PTS Policies and Procedures Manual
- Maintaining proper inventory levels

Requirements
We are looking for an experienced individual with a strong background in the Non-Urgent Patient Transfer industry. The ideal candidate will possess the following qualifications:

- Advanced First Aid & CPR Certification and EFR Certification or equivalent
- Excellent customer service experience
- Professional telephone manner
- Exceptional Time and Stress Management skills
- Experience using computers and entering data on computer (keyboard skills)
- In-depth knowledge of Southwestern and Central Ontario
- Good organization and communications skills
- In-depth knowledge of Patient Transfer techniques and procedures
- Previous Management, Supervisory or training experience an asset
- Valid G class driver's license
- Clean drivers abstract
- Clean criminal record search with Vulnerable Sector Check

Benefits
Voyago offers a comprehensive benefits package for full-time employees, including an Employee and Family Assistance Program, great company perks, and an Employee Referral Bonus. We are an Award-Winning company that provides opportunities for a rewarding career with a growing, global transportation provider. Our focus is on innovation, sustainable environmental initiatives, employee development, work-life balance, and well-being. We build a supportive corporate culture that encourages diversity and enables our people to flourish. We enable our employees to have a positive social impact by deploying sustainable mobility solutions. Finally, we offer our employees opportunities to build their own experience within a local, global Group.

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