Customer Service Team Lead
3 weeks ago
We are seeking a highly skilled Customer Service Supervisor to join our team at ACD Electric & Plumbing Ltd. The successful candidate will be responsible for overseeing the daily operations of our customer service department, ensuring that all customer inquiries are handled efficiently and effectively.
Key Responsibilities- Co-ordinate activities with other work units or departments to ensure seamless customer service delivery
- Establish and maintain work schedules and procedures to optimize productivity
- Examine and verify the accuracy of work to ensure high-quality customer service
- Identify training needs for staff and develop training programs to enhance their skills
- Prepare and submit reports to management on customer service performance
- Train staff in job duties, safety procedures, and company policies to ensure compliance
- Perform same duties as workers supervised to maintain a hands-on approach
- Maintain operation of computer systems, equipment, and machinery to ensure business continuity
- 3-4 years of experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with tight deadlines
- Strong organizational and time management skills
- Ability to work under pressure and maintain a high level of accuracy
- Work in a fast-paced customer service environment
- Work under pressure to meet customer service standards
- Work in a team environment with 3-4 people
- Accurate and detail-oriented
- Excellent communication and interpersonal skills
- Dependable and reliable
- Organized and able to prioritize tasks
- Team player with a positive attitude
- Bonus structure based on performance
- Parking available on site
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Kingsview Management Limited Full timeAbout the Role:We are seeking a highly skilled Customer Service Team Lead to join our team at Kingsview Management Limited. As a key member of our customer service department, you will be responsible for supervising a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Supervise and lead a...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeJob Title: Customer Service Team LeadJob Summary: We are seeking a highly skilled Customer Service Team Lead to join our team at Ben\u0027s Building Materials Ltd. The ideal candidate will have experience in supervising staff, resolving product and service related problems, and providing customer service.Key Responsibilities:Supervise staff and ensure they...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeJob Title: Customer Service Team LeadJob Summary: We are seeking a highly skilled Customer Service Team Lead to join our team at Ben's Building Materials Ltd. The ideal candidate will have experience in supervising staff, resolving product and service related problems, and providing customer service.Key Responsibilities:Supervise staff and ensure they...
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Customer Service Team Lead
4 weeks ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeCustomer Service SupervisorBen's Building Materials Ltd. is seeking a skilled Customer Service Supervisor to lead our retail business team. As a key member of our operations team, you will be responsible for supervising staff, resolving product and service-related problems, and providing exceptional customer service.Key Responsibilities:Supervise and support...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Kingsview Management Limited Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Kingsview Management Limited. The successful candidate will be responsible for overseeing the customer service department, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesCustomer Service: Provide exceptional customer...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeAt Ben's Building Materials Ltd., we are seeking a skilled Customer Service Team Lead to join our team. The ideal candidate will have experience in supervising staff, resolving product and service related problems, and providing customer service. The role involves coordinating, assigning, and reviewing work, as well as requisitioning materials and...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Kingsview Management Limited Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Kingsview Management Limited. The successful candidate will be responsible for overseeing the customer support operations, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesSupervise Customer Support Team: Lead and manage...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Kingsview Management Limited Full timeAbout the Role:We are seeking a highly organized and reliable Customer Service Team Lead to join our team at Kingsview Management Limited. As a key member of our operations team, you will be responsible for supervising workers and projects, preparing production and other reports, and ensuring health and safety regulations are followed.Key...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Kingsview Management Limited Full timeWe are seeking a highly organized and detail-oriented Customer Service Team Lead to join our team at Kingsview Management Limited. As a key member of our operations team, you will be responsible for supervising workers and projects, preparing production and other reports, and ensuring health and safety regulations are followed.The ideal candidate will have...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Kingsview Management Limited Full timeWe are seeking a highly organized and detail-oriented Customer Service Team Lead to join our team at Kingsview Management Limited. In this role, you will be responsible for supervising workers and projects, coordinating and scheduling activities, and recruiting and hiring workers. You will also be responsible for training or arranging for training, setting...
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Customer Service Supervisor
4 weeks ago
Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD. Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to lead our team and ensure exceptional customer experience. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to motivate and guide a team to achieve outstanding results.Key ResponsibilitiesCo-ordinate activities with...
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Customer Service Team Lead
6 days ago
Markham, Ontario, Canada Ben's Building Materials Ltd.] Full timeBen's Building Materials Ltd. seeks a dedicated Customer Service Supervisor to oversee the customer service department. This role requires strong leadership and communication skills to ensure seamless customer interactions.Key ResponsibilitiesCustomer Service: Provide exceptional customer service, ensuring all customer inquiries are addressed promptly...
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Customer Service Team Lead
1 month ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at Ben's Building Materials Ltd.Job SummaryThe Customer Service Supervisor will be responsible for supervising staff, resolving product and service-related problems, conducting performance evaluations, and providing customer service.Key...
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Customer Service Team Lead
1 month ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at Ben's Building Materials Ltd.Job SummaryThe Customer Service Supervisor will be responsible for supervising staff, resolving product and service-related problems, conducting performance evaluations, and providing customer service.Key...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Kingsview Management Limited Full timeAbout the Role:We are seeking a highly skilled Customer Service Supervisor to join our team at Kingsview Management Limited. As a key member of our operations team, you will be responsible for supervising workers and projects, preparing production and other reports, and coordinating and scheduling activities.Key Responsibilities:Supervise workers and...
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Customer Service Team Lead
1 month ago
Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD.] Full timeOverviewAt ACD Electric & Plumbing Ltd., we are seeking a highly skilled Customer Service Supervisor to join our team. The successful candidate will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.ResponsibilitiesAs a Customer Service Supervisor, you will be responsible...
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Customer Service Team Lead
1 month ago
Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD.] Full timeOverviewAt ACD Electric & Plumbing Ltd., we are seeking a highly skilled Customer Service Supervisor to join our team. The successful candidate will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.ResponsibilitiesAs a Customer Service Supervisor, you will be responsible...
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Customer Service Team Lead
1 month ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at Ben's Building Materials Ltd.Job SummaryThe Customer Service Supervisor will be responsible for supervising staff, resolving product and service-related problems, conducting performance evaluations, and providing customer service.Key...
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Customer Service Team Lead
1 month ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeJob Title: Customer Service SupervisorWe are seeking a highly skilled Customer Service Supervisor to join our team at Ben's Building Materials Ltd.Job SummaryThe Customer Service Supervisor will be responsible for supervising staff, resolving product and service-related problems, conducting performance evaluations, and providing customer service.Key...
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Customer Service Team Lead
3 weeks ago
Markham, Ontario, Canada Ben's Building Materials Ltd. Full timeJob Title: Customer Service SupervisorJob Summary: We are seeking a skilled Customer Service Supervisor to join our team at Ben's Building Materials Ltd. The successful candidate will be responsible for supervising staff, resolving product and service-related problems, and providing excellent customer service.Key Responsibilities:Supervise staff and...