Customer Service Team Lead

3 weeks ago


Markham, Ontario, Canada Ben's Building Materials Ltd. Full time

Job Title: Customer Service Team Lead

Job Summary: We are seeking a highly skilled Customer Service Team Lead to join our team at Ben's Building Materials Ltd. The ideal candidate will have experience in supervising staff, resolving product and service related problems, and providing customer service.

Key Responsibilities:

  • Supervise staff and ensure they are meeting performance expectations
  • Resolve product and service related problems in a timely and professional manner
  • Provide customer service and support to customers
  • Co-ordinate, assign and review work to ensure efficient completion
  • Requisition materials and supplies as needed

Requirements:

  • 1-2 years of experience in a supervisory role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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