Customer Service Team Lead

1 month ago


Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD.] Full time
Overview

At ACD Electric & Plumbing Ltd., we are seeking a highly skilled Customer Service Supervisor to join our team. The successful candidate will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of satisfaction.

Responsibilities

As a Customer Service Supervisor, you will be responsible for:

  • Managing customer inquiries and resolving issues in a timely and professional manner
  • Providing accurate and timely information to customers regarding our products and services
  • Collaborating with internal teams to ensure seamless customer service delivery
  • Identifying and implementing process improvements to enhance customer satisfaction
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Experience in customer service or a related field
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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