Reservations Coordinator

3 weeks ago


Newmarket, Ontario, Canada Holiday Inn Express Newmarket Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Holiday Inn Express Newmarket. As a key member of our front desk team, you will be responsible for coordinating and managing reservations, ensuring seamless guest experiences, and maintaining the highest level of customer service.

Key Responsibilities:
  • Reservations Coordination: Assist guests with special needs, coordinate and assign work, and maintain operation of computer systems and equipment.
  • Guest Services: Requisition materials and supplies, and ensure business continuity and customer service delivery.
  • Computer and Technology Knowledge: Proficient in MS Outlook and other relevant software.
  • Security and Safety: Possess basic security clearance and a criminal record check.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, with a large workload, tight deadlines, and physically demanding tasks.
  • Personal Suitability: Excellent oral and written communication skills, flexibility, initiative, and a team player attitude.
Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment with 30 hours per week.
  • English as the primary language of work.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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