Program Support Coordinator, Clinical Services

7 days ago

Powell River, Canada Vancouver Coastal Health Full time

Job Summary

Vancouver Coastal Health is seeking a Management Support Coordinator, Clinical Programs to join the Program Admin team. The successful candidate will work closely with the management team to enhance the program's administrative processes and optimize the human and financial resource utilization within the portfolio.

Key Responsibilities

  • Act as a delegate on behalf of the Manager, coordinating the completion of processes and transactional activities related to human capital and financial resource management.
  • Coordinate employee onboarding and orientation, collaborate with Human Resources teams to develop and optimize staff scheduling, Occupational Health and Safety (OH&S) compliance, and prepare reports, analysis, and background information supporting the Manager with performance management and employee attendance.
  • Conduct benchmarking analysis on human capital and financial resource utilization, patient/client care productive hours and workload activity.
  • Prepare analysis and recommendation for the Manager and leadership team, including human and financial resource metrics, such as overtime and vacancy rates, to drive informed decision-making.
  • Act as a point of contact and liaise with Human Resources, Finance, Facilities, IMIT and other organizational partners to exchange information and represent the interests of the program.

Qualifications

The successful candidate will possess:

  • Graduation from a recognized diploma or degree program in business administration, health administration or a related field.
  • Three (3) years recent, related experience in a complex health care environment with progressively more responsible experience in administration, information analysis and benchmarking, human resources or an equivalent combination of education, training and experience.

Knowledge and Abilities

  • Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
  • Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
  • Demonstrated negotiation and diplomacy skills combined with a knack for engaging and empowering interested parties.
  • Familiarity with healthcare regulations, OH&S standards, and HR best practices.
  • Exceptional organizational and administrative skills and experience with workforce management software and HR information systems.
  • Proficiency in HR and financial metrics analysis and reporting.
  • Physical ability to perform the duties of the position.

Why Join Vancouver Coastal Health?

Vancouver Coastal Health is a world-class innovator in medical care, research and teaching, delivering service to more than one million BC residents. We are committed to creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Benefits

  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
  • Award-winning recognition programs to honour staff, medical staff and volunteers.
  • Access to exclusive discount offers and deals for VCH staff.

Equity, Diversity and Inclusion

We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

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