Enterprise Billing Process Manager

2 days ago


Markham, Ontario, Canada Verisk Full time

We are seeking an experienced Enterprise Billing Process Manager to join our team at Verisk. As a key member of our Client Care and Finance teams, you will play a critical role in maintaining and facilitating billing processes, ensuring seamless invoice delivery and contract management.

This is a dynamic position that requires excellent communication skills, as you will work closely with internal departments and external stakeholders to resolve billing issues promptly and effectively.

Some of the key responsibilities of this role include:

  • Managing and resolving billing issues in a timely manner
  • Collaborating with internal departments to ensure successful resolution of each billing issue
  • Communicating with customers and internal stakeholders on outstanding billing issues
  • Ensuring accurate and timely invoicing and reporting requirements
  • Staying up-to-date on contract and agreement status
  • Identifying process inefficiencies and implementing improvements to enhance customer experience

In order to succeed in this role, you will need:

  • A degree in a related field or equivalent work experience
  • 3-5 years of customer-facing interaction and problem-solving skills, preferably in handling large accounts
  • Experience in customer service, particularly with data-driven solutions
  • Strong understanding of billing procedures, invoicing, and reconciliation
  • Excellent organizational skills, with the ability to handle multiple tasks simultaneously
  • Ability to work independently and collaboratively as part of a team
  • Outstanding interpersonal skills and oral/written communication abilities
  • Proficiency in accounting software and Microsoft Excel

In return for your expertise and dedication, we offer a competitive salary range of $75,000 - $100,000 per year, based on location and experience. At Verisk, we value learning, caring, and results, and strive to create an inclusive and diverse work environment. We also offer a comprehensive benefits package, including health insurance, retirement savings plans, and paid time off.

About Verisk:
We are a global leader in data analytics and technology, empowering communities and businesses to make better decisions on risk. With over 50 years of experience, we have developed a reputation for delivering value to our clients through expertise and scale. Our commitment to innovation and excellence drives us to constantly improve our services and solutions. Join us in shaping the future of risk management and become part of a dynamic team that values collaboration, creativity, and continuous learning.



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