Front Desk Associate

4 weeks ago


Athabasca, Canada Super 8 Athabasca Full time

Job Summary

We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Super 8 Athabasca. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about local attractions and points of interest
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Requirements

  • No degree, certificate or diploma required
  • Will train
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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