Front Desk Associate
4 weeks ago
Job Summary
We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Super 8 Athabasca. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
Key Responsibilities
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about local attractions and points of interest
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Requirements
- No degree, certificate or diploma required
- Will train
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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