Front Desk Representative

2 weeks ago


Athabasca, Canada Super 8 Athabasca Full time

About the Role: We are seeking a skilled Front Desk Agent to join our team at Super 8 Athabasca. The ideal candidate will possess excellent communication skills, be able to multitask and work effectively in a fast-paced environment.


Responsibilities:



  • Register arriving guests, assign rooms, and process group arrivals and departures.


  • Take, cancel, and change room reservations, as well as provide information on hotel facilities and services.


  • Process guests' departures, calculate charges, and receive payments.


  • Maintain an inventory of vacancies, reservations, and room assignments.


  • Follow emergency and safety procedures, and perform clerical duties such as faxing, filing, and photocopying.


  • Answer telephone calls and relay messages, and provide exceptional customer service.



Requirements:



  • Will train in the role.


  • Permanent position.


  • English is the primary language of work.


  • 30 to 40 hours per week.




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