Clinical Services Supervisor

2 weeks ago

Bruce County, Canada The Pod Group Full time

 

Mission-driven professionals are required to oversee the delivery of high-quality clinical care at our partner organization, a leading provider of child and youth mental health services in Ontario.

Key Responsibilities:

Provide clinical supervision, consultation, and training to therapists, group facilitators, and contracted staff to ensure exceptional clinical support services.

Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement, and risk management.

Assess high-risk cases and provide expertise on crisis intervention, as requested by staff.

Monitor client intakes into the program to ensure every client receives a high level of clinical service from the team.

Determine the training and professional development needs of the team and develop/update program curriculum and tools for programs with team consultation.

Support the implementation of the program's strategic plans, direct and monitor clinical activities to meet strategic goals and approved budgets.

Ensure the clinical team's understanding of all clinical and administrative procedures and determine where policies, procedures, and protocols require updates or adjustments to ensure best practices are being adhered to.

Maintain collaborative relationships with community partners on various projects and initiatives as assigned.

Facilitate and support scheduling, audits, performance management, and quality monitoring of services.

Stay informed about regulatory requirements and industry best practices through ongoing professional development.

Requirements:

A Bachelor's degree in Social Work or a relevant field; a Master's degree is considered an asset.

Minimum 2 years of experience in a supervisory or management role, with a strong ability to lead and motivate a team.

Minimum of 3 years of hands-on clinical treatment experience in a relevant healthcare setting.

Current Standard First Aid, CPR, and CPI certificates.

Registration with the OCSWSSW or the CRPO.

Supervisory experience in a Not-for-profit, unionized environment is a strong asset.

Proven ability to lead by example, engage and mentor staff, and guide teams toward successful project completion and goal achievement with humility and efficiency.

Effective communication and interpersonal skills.

Strong strategic planning, team building, and facilitation skills.

Change management experience is considered an asset.

Organization:

The Pod Group is a creative consulting group that provides customized and innovative solutions to support our clients' growth and success while promoting equity, diversity, inclusion, and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations.

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