Restaurant Team Supervisor

4 weeks ago

Mississauga, Ontario, Canada Subway Sandwiches Full time
Job Summary

We are seeking an experienced Restaurant Team Supervisor to join our team at Subway Sandwiches. As a key member of our management team, you will be responsible for overseeing the daily operations of the restaurant, ensuring that our high standards of quality and customer service are maintained.

About You

To succeed in this role, you will have previous experience in a fast-paced food service environment, with a proven track record of leading teams to achieve excellent results. You will be a natural leader, able to motivate and inspire your team to deliver outstanding customer service and drive sales growth.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet our high standards.
  • Train Staff: Develop and implement training programs to ensure that all staff are equipped with the skills and knowledge needed to deliver exceptional customer service and maintain our high standards of quality.
  • Estimate Ingredients and Supplies: Plan and manage the ordering of ingredients and supplies to ensure that we have everything we need to deliver our menu items to the highest standard.
  • Maintain Quality Control: Ensure that all food and services meet our quality control standards, and address any issues promptly and professionally.
  • Address Customer Complaints: Handle customer complaints and concerns in a professional and courteous manner, resolving issues quickly and efficiently.
  • Maintain Records: Keep accurate records of stock, repairs, sales, and wastage, providing regular updates to management.
  • Prepare Reports: Compile and submit reports on sales, stock, and other relevant data, helping us to make informed business decisions.
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $45,000 - $60,000 per year, depending on experience. You will also receive a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.

Working Conditions and Physical Capabilities

This is a fast-paced environment that requires standing for extended periods. If you are comfortable working in a busy restaurant setting and are able to lift up to 25 pounds, we encourage you to apply.

Personal Suitability

We are looking for a team player who is able to work collaboratively with colleagues to achieve our goals. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we want to hear from you.

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