Support Associate/Mailroom Specialist

4 days ago

Oakville, Ontario, Canada Travelers Full time
Support Associate/Mailroom Job Description

At Travelers, we're committed to delivering exceptional service to our customers and communities. As a Support Associate/Mailroom, you'll play a vital role in ensuring the smooth operation of our Business Center.

Key Responsibilities:
  • Mail pickup, sort, and delivery
  • Work registration and distribution
  • Pull file requests and maintain central files
  • Scanning, distribution, and e-filing
  • Policy typing assembly and recreation
  • Typing of cancellations, ID cards, etc.
  • Routine, non-complex data entry for policy changes (cancellations and mortgagee changes)
  • Coordinate photo inspections
  • Coordinate central photocopy requests
  • Order supplies and coordinate equipment repair requests
  • Communicate with team members, agents, and customers to obtain necessary information
  • Operation of mailroom equipment
  • Printing and distribution of Daily Output
Requirements:
  • Customer Focus
  • Teamwork
  • Resource Management
  • Typing and keyboard skills
  • Fundamental knowledge of policy writing systems
  • General clerical skills
What We Offer:
  • Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.

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