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Client Service Representative

2 months ago

WHITBY, Canada Royal Bank of Canada Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a Client Advisor, you will play a key role in delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Proactively engage with clients to understand their financial needs and provide personalized solutions.
  • Work closely with clients to identify and capitalize on sales and referral opportunities.
  • Develop and maintain strong relationships with clients to drive business growth and retention.
  • Stay up-to-date on industry trends and regulatory requirements to provide expert advice to clients.
  • Collaborate with internal stakeholders to ensure seamless delivery of services and solutions to clients.
Requirements
  • Strong communication and interpersonal skills with the ability to build rapport with clients.
  • Proven track record of delivering exceptional customer service and building strong relationships.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills with the ability to think critically.
  • Knowledge of financial products and services, with a willingness to learn and stay up-to-date on industry trends.
What We Offer
  • A comprehensive compensation package, including a competitive salary and bonus structure.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A chance to make a real difference in the lives of our clients and contribute to the success of our organization.