Technical Support Specialist for Construction Technology

2 days ago


Halifax, Nova Scotia, Canada PCL Construction Full time

PCL Constructors Inc. is an innovative, employee-owned company that powers the infrastructure and utilities essential to daily life.

As a Systems Administrator, you will play a vital role in ensuring the optimal operation of construction site server resources and technology solutions.

We are committed to supporting and developing our teams, providing a comprehensive and competitive total rewards package.

This includes an estimated salary range of $80,000 - $110,000 per year, depending on qualifications and experience.

About the Role

This position requires 5+ years of progressive experience in a related field, with a strong understanding of networking standards and O365 products.

  • Provide on-site user IT support to the QEII project team, as well as remote and on-site assistance to other user groups as needed.
  • Promote the adoption of technology solutions at district jobsites, including deployment, ongoing support, and technical training.
  • Actively seek out issues, problems, and opportunities, creating solutions through feedback from operational project teams.

You will also be responsible for building working relationships with project teams, administering and monitoring construction site server resources, and resolving user-reported problems in a timely manner.

Required Skills and Qualifications
  • High school diploma or equivalent required.
  • Bachelor's or associate degree in computer technology or a related discipline.
  • Effective verbal and written communication skills, with the ability to communicate complex ideas clearly and concisely.
  • Intermediate problem-solving and troubleshooting skills, results-oriented and able to drive deadlines.
  • Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.

In addition to these qualifications, knowledge of change management methodologies and the ability to establish and maintain effective stakeholder relationships are assets.

Benefits

PCL offers a comprehensive benefits package, including:

  • A competitive salary range of $80,000 - $110,000 per year.
  • A discretionary annual performance bonus.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A retirement plan with matching contributions.
  • Career development programs and opportunities for advancement.

We celebrate diversity and are proud to be an equal opportunity employer, committed to creating equitable opportunities and an inclusive environment for all employees and applicants.



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