IT Support Specialist

3 weeks ago

Halifax, Nova Scotia, Canada PCL Construction Full time

Transforming Infrastructure, One Project at a Time.

PCL Construction is a leader in building the places where life happens. As a Systems Administrator, you will play a crucial role in ensuring the smooth operation of our construction sites.

Key Responsibilities:

  1. Provide on-site user IT support to our project teams, including remote and on-site assistance as needed.
  2. Promote the adoption of technology solutions at district jobsites, including deployment, ongoing support, and technical training.
  3. Actively seek out issues, problems, and opportunities, and create solutions through feedback from operational project teams.
  4. Build working relationships with project teams.
  5. Set up and maintain various technologies and infrastructure at construction sites, including remote support.
  6. Provide technical support and training to aid users with the use of construction technology applications and assist other team members with technical issues.
  7. Resolve user-reported problems through timely logging of issues, resolution to problems, following the company's procedures and policies.
  8. Administer and monitor construction site server resources and technology solutions to ensure optimal operation and respond to issues.
  9. Accurately and timely log problems and resolutions in the problem-management database.
  10. Assist other team members with technical issues and provide implementation support on corporate and regional initiatives.

Qualifications:

  1. High school diploma or equivalent required.
  2. Bachelor's or associate degree in computer technology or a related discipline.
  3. 5+ years of progressive experience in a related field.
  4. Knowledge of O365 products.
  5. A basic understanding of networking standards.
  6. Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely.
  7. Intermediate problem-solving and troubleshooting skills, results-oriented and able to drive deadlines.
  8. Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.
  9. Results-oriented and able to drive deadlines.
  10. Knowledge of change management methodologies an asset.
  11. Ability to establish and maintain effective stakeholder relationships.
  12. Proactive attitude with a willingness to learn and adapt to new technologies and processes.
  13. Passionate and motivated about being engaged in adoption of new processes and emerging technologies that enhance efficiency.
  14. Able to travel to projects within and outside of city limits.
  15. Capable of lifting various computing equipment weighing up to 50lbs.

PCL Construction is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life, and our projects are the scene of vacations, careers, education, and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.

The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.

PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.

Should you require an accommodation during the application process, please contact us at careers@pcl.com with the position and location you are interested in.

Together, we can build success and a better future. Let's get started.

Employee Status: Regular Full-Time

Company: PCL Constructors Inc.

Primary Location: Halifax, Nova Scotia

Job: Systems Administrator

Requisition: 7013

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