Receptionist

6 days ago

Québec, Quebec, Canada Estilo Coiffure Full time
About the Role

We are seeking a highly organized and detail-oriented Reception Clerk to join our team at Estilo Coiffure. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Greet and Assist Clients

Our ideal candidate will be able to greet clients in a friendly and professional manner, direct them to the appropriate contact or service area, and provide basic information as needed.

Process Information and Provide Customer Service

You will be responsible for obtaining and processing information required to provide excellent customer service, including answering questions and resolving issues in a timely and efficient manner.

Operate Switchboard and Telephone System

Our Reception Clerk will be responsible for operating our switchboard and telephone system, including answering and relaying phone calls and messages.

Record and Relay Information

You will be responsible for recording and relaying important information to clients and staff, including scheduling appointments and maintaining accurate records.

Maintain Work Records and Logs

Our ideal candidate will be able to maintain accurate and up-to-date records and logs, including work schedules, client information, and other relevant data.

Perform Clerical Duties

You will be responsible for performing a variety of clerical duties, including filing, sorting, and distributing mail, as well as performing data entry tasks.

Provide Excellent Customer Service

Our Reception Clerk will be the first point of contact for many of our clients, and as such, will be responsible for providing exceptional customer service and ensuring a positive experience for all clients.

Requirements
  • Education

A secondary (high) school graduation certificate or equivalent experience is required.

Computer and Technology Knowledge

Our ideal candidate will have experience with switchboards, electronic schedulers, and other relevant technology.

Security and Safety

A criminal record check will be required for this position.

Work Conditions and Physical Capabilities

Our Reception Clerk will be required to work in a fast-paced environment and will need to be able to sit, stand, and walk for extended periods of time.

Personal Suitability

Our ideal candidate will possess excellent interpersonal skills, be highly organized, and be able to work effectively in a team environment.

What We Offer
  • Free Parking

We offer free parking for all employees.

On-Site Housing Options

We also offer on-site housing options for employees who require them.

Permanent Employment

This is a permanent employment opportunity.

Bilingual Work Environment

We operate in a bilingual work environment, and proficiency in both languages is an asset.

80 Hours Bi-Weekly

This position requires a 80 hour bi-weekly work schedule.

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