Restaurant Operations Manager

3 weeks ago

Bonnyville, Canada SRA Bonnyville Restaurants Ltd Full time
About This Role

We are seeking a skilled Restaurant Operations Manager to join our team at SRA Bonnyville Restaurants Ltd. In this role, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Determine the types of services to be offered and implement operational procedures to ensure seamless execution.
  • Enforce provincial/territorial liquor legislation and regulations to maintain a safe and compliant environment.
  • Organize and maintain inventory to prevent stockouts and minimize waste.
  • Ensure health and safety regulations are followed, creating a secure workplace for employees and customers alike.
  • Address customer complaints or concerns in a professional and timely manner, providing exceptional service.
  • Plan, organize, direct, control, and evaluate daily operations to achieve set goals and objectives.
Leadership and Supervision

You will be responsible for supervising a team of 3-4 people, providing guidance and support to ensure they have the necessary tools and resources to succeed.

Work Environment and Physical Demands
  • The work environment is fast-paced and dynamic, requiring flexibility and adaptability.
  • Employees must be able to work under pressure, managing multiple tasks simultaneously while maintaining attention to detail.
  • The physical demands of the job include a combination of sitting, standing, and walking throughout the shift.
  • Overtime may be required during peak periods or special events.
Personal Qualities and Suitability

We are looking for individuals with excellent oral communication skills, the ability to work independently and as part of a team, and a high level of reliability. A client-focused approach and strong organizational skills are essential for success in this role.

What We Offer
  • A competitive salary of $45,000 - $55,000 per year, based on experience and qualifications.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A permanent position with opportunities for advancement and professional growth.
  • A supportive and collaborative work environment, dedicated to excellence in customer service.

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