Restaurant Operations Manager

4 weeks ago


Bonnyville, Canada Dairy Queen Grill & Chill Bonnyville Full time
About the Role

We are seeking a skilled Food Service Supervisor to join our team at Dairy Queen Grill & Chill Bonnyville. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our food service staff, ensuring that high-quality food and exceptional customer service are consistently delivered.

Key Responsibilities
  • Establish efficient work schedules to meet the needs of our customers and ensure seamless service.
  • Manage food and kitchen supplies to maintain the highest standards of quality and safety.
  • Supervise and train staff in job duties, sanitation procedures, and customer service best practices.
  • Monitor food preparation and presentation to ensure consistency and quality.
  • Address customer complaints promptly and professionally, providing solutions to ensure customer satisfaction.
  • Maintain accurate records of stock, sales, and customer feedback.
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment.
  • Permanent employment with a 30 to 40 hour workweek.
  • Fluency in English


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