Fitness Ambassador
2 weeks ago
This is a critical role in the success of our GoodLife Fitness Clubs. As a Customer Service Representative, you will be the first point of contact for members and potential members upon arrival at the club.
Key Responsibilities:
- Create a welcoming environment to support members in achieving their fitness goals.
- Assist members with check-in, answer phone calls, and direct potential members accordingly.
- Possess in-depth knowledge of memberships, services, and amenities to sell products when opportunities arise.
- Provide exceptional customer service through resolving issues, answering questions, and selling memberships and services.
- Complete tasks as required to maintain cleanliness standards and provide an exceptional experience for members and guests.
Requirements:
- CPR-A & AED Certification
- Must be Smart Tan certified within 3 months of employment
- Interpersonal Savvy: Relate well to all kinds of people and build effective relationships.
- Customer Focus: Meet expectations of internal and external customers and use customer feedback for improvements.
- Team Contribution: Always willing to help others succeed and share knowledge and expertise.
- Approachability: Easy to approach and talk to, and able to put others at ease.
- Knowledge of the fitness industry and excellent communication skills.
- Previous customer service and sales experience an asset.
What We Offer:
- Ongoing training and development to ensure a long and successful career path
- Career advancement opportunities
- Competitive Total Rewards Package
- FREE Fitness membership
- A fun and energetic atmosphere to work in every day
Estimated Salary Range: $15.75 - $17.25 per hour.
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