Fitness Ambassador

2 weeks ago


Saskatoon, Saskatchewan, Canada GoodLife Fitness Full time
CUSTOMER SERVICE REPRESENTATIVE ROLE

This is a critical role in the success of our GoodLife Fitness Clubs. As a Customer Service Representative, you will be the first point of contact for members and potential members upon arrival at the club.

Key Responsibilities:

  • Create a welcoming environment to support members in achieving their fitness goals.
  • Assist members with check-in, answer phone calls, and direct potential members accordingly.
  • Possess in-depth knowledge of memberships, services, and amenities to sell products when opportunities arise.
  • Provide exceptional customer service through resolving issues, answering questions, and selling memberships and services.
  • Complete tasks as required to maintain cleanliness standards and provide an exceptional experience for members and guests.

Requirements:

  • CPR-A & AED Certification
  • Must be Smart Tan certified within 3 months of employment
  • Interpersonal Savvy: Relate well to all kinds of people and build effective relationships.
  • Customer Focus: Meet expectations of internal and external customers and use customer feedback for improvements.
  • Team Contribution: Always willing to help others succeed and share knowledge and expertise.
  • Approachability: Easy to approach and talk to, and able to put others at ease.
  • Knowledge of the fitness industry and excellent communication skills.
  • Previous customer service and sales experience an asset.

What We Offer:

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • A fun and energetic atmosphere to work in every day

Estimated Salary Range: $15.75 - $17.25 per hour.



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