Application Support Specialist

4 weeks ago


Mississauga, Ontario, Canada MeridianTech Consulting Inc Full time

At MeridianTech Consulting Inc, we are seeking a skilled Application Support Specialist to join our team. The successful candidate will be responsible for providing technical support to our clients, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer systems
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Manage incidents
Support for Diversity and Inclusion:
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

This is a permanent position with a work term of 30 to 40 hours per week. The work language is English.



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