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Food Service Supervisor

2 months ago

Vegreville, Canada McDonald's Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at McDonald's. As a key member of our restaurant management team, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Develop and implement effective team management strategies to meet work schedules and deadlines
  • Quality Control and Assurance
    • Ensure that food and service meet quality control standards
    • Conduct regular quality checks to ensure consistency and excellence
  • Customer Service and Relations
    • Address customers' complaints or concerns in a professional and courteous manner
    • Develop and maintain strong relationships with customers to ensure repeat business and positive reviews
  • Administrative and Reporting
    • Maintain accurate records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management on a regular basis
Requirements and Qualifications
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a food service management role
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and meet tight deadlines
    • Strong attention to detail and ability to maintain high standards of quality
    • Ability to work effectively in a team environment and build strong relationships with colleagues and customers
Working Conditions and Physical Demands
  • Work Environment
    • Fast-paced restaurant environment with frequent customer interactions
    • Ability to work in a standing position for extended periods
    • Ability to lift up to 25 pounds and move quickly around the restaurant
  • Physical Demands
    • Combination of sitting, standing, and walking throughout the shift
    • Ability to work in a physically demanding environment with frequent bending, stooping, and lifting
What We Offer
  • Competitive Compensation and Benefits
    • Competitive hourly wage and benefits package
    • Opportunities for career advancement and professional growth
  • Recognition and Rewards
    • Recognition and rewards for outstanding performance and contributions to the team
    • Opportunities to participate in company-sponsored training and development programs