Front Desk Associate

1 month ago


MontTremblant, Canada Homewood Suites by Hilton Mont-Tremblant Resort Full time
Job Overview:
We are currently seeking a Front Desk Associate to join our team at Homewood Suites by Hilton Mont-Tremblant Resort. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued guests.

Salary Estimate:
The estimated salary for this role is between $25,000 and $35,000 per year, depending on experience.

Job Description:
As a Front Desk Associate, your primary responsibility will be to provide top-notch service to our guests. This includes greeting them warmly, checking them in and out, and responding to their needs in a timely and professional manner. You will also be responsible for maintaining the cleanliness and organization of the front desk area, as well as handling phone calls and emails from guests.

Responsibilities:
• Greet guests and assist them with their luggage
• Maintain linen closets and room attendant carts in order
• Receive merchandise deliveries
• Ensure an impeccable presentation of the reception areas, lobby, lounges, terrace, and immediate landscaping of the terrace at all times

Benefits:
As a Front Desk Associate, you will enjoy a range of benefits, including:
• Discounts in our hotel chain (Hilton Hotels, Embassy Suites, DoubleTree, Canopy)
• REER contribution from the employer
• Various employee recognition programs
• Various training programs
• The opportunity to take on new challenges and grow your career across North America
• Discounts on food on site
• Free uniforms

About Us:
At Homewood Suites by Hilton Mont-Tremblant Resort, we are committed to providing exceptional service to our guests and creating a positive work environment for our employees. If you are a motivated and friendly individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
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