Restaurant Operations Manager

3 weeks ago


Pincher Creek, Canada DAIRY QUEEN PINCHER CREEK Full time
Job Summary

DAIRY QUEEN PINCHER CREEK is seeking a skilled Food Service Supervisor to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring the highest level of customer service and food quality.

Responsibilities
  • Team Management: Supervise and coordinate the activities of staff who prepare and portion food, including food service counter attendants and food preparers.
  • Quality Control: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and ensure that food and service meet quality control standards.
  • Customer Service: Address customers' complaints or concerns and maintain records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit reports, including work schedules and inventory management.
Requirements
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Flexibility and ability to work in a fast-paced environment
Work Setting

Restaurant

Tasks
  • Establish work schedules
  • Train staff in job duties, sanitation, and safety procedures
  • Supervise food service counter attendants and food preparers
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
Supervision

3-4 people

Personal Suitability
  • Flexibility
  • Team player
Government Programs
  • Recognized employer
Other Benefits
  • Other benefits
Work Term

Permanent

Work Language

English

Hours

35 to 40 hours per week

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and refugees.

Provides awareness training to employees to create a welcoming work environment for youth.

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.



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