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Retail Store Supervisor

1 month ago


Toronto, Ontario, Canada Switchboard Wireless Full time

Job Title: Retail Store Supervisor

Job Summary: We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Switchboard Wireless. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and oversee their performance
  • Hire and train or arrange for training of staff
  • Order merchandise and authorize returns
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve customer complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers

Requirements:

  • 1 year to less than 2 years of experience in retail sales or supervision
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and organizational skills
  • Flexibility and reliability

What We Offer:

  • Competitive salary and commission
  • Opportunities for career growth and development
  • Support for newcomers and refugees, including diversity and cross-cultural training
  • Support for Indigenous people, including cultural competency training