Automation Solutions Specialist
5 days ago
Estimated Salary: $80,000 - $110,000 per year
About Vention Inc.Vention Inc. is a leading provider of machine automation technologies with headquarters in Montreal, Canada, and offices in Berlin and Boston. Our solutions are used in over 3,000 factories across five continents, making us a trusted partner for clients worldwide.
Job DescriptionWe are seeking an experienced Automation Solutions Specialist to join our client engineering customer success team. As a key member of this team, you will be responsible for helping our clients resolve their automation challenges efficiently and effectively.
Your primary goal will be to master every aspect of our machine automation technologies and become an industrial automation expert. You will work closely with our sales team to identify the best-suited solutions for our clients and collaborate with them to design, program, and validate automation systems based on their specifications.
- You will be an expert resource within Vention for all automation challenges, providing timely technical support to clients designing automated machines and operating Vention equipment on their manufacturing floor.
- You will participate in client discussions to identify best-suited solutions for Vention's clients, leveraging your expertise in various programming languages, including Python.
- You will design, program, and validate automation systems based on client's specifications, utilizing Vention MachineMotion controllers, Vention MachineLogic programming, and other relevant tools.
- You will provide feedback to the Vention Product Development team on new features and improvements for the Vention automation platform.
In addition to your technical expertise, you will also be responsible for managing the ticketing system for all client support requests, including those from remote support calls. You will develop and maintain a range of support assets for Vention's clients, such as how-to guides, forum posts, and troubleshooting guides.
We offer a competitive salary, flexible paid time off, and comprehensive health plans to ensure you feel your best. Join our performance-driven culture that cares deeply about happiness and employee well-being.
Required Skills and QualificationsTo succeed in this role, you will need:
- A mechanical/electrical/electronics/mechatronics/robotics engineering background, mandatory.
- Demonstrated ability to lead client discussions with a focus on technical solutions.
- Strong oral and written communication skills in English (French, Spanish, and German are good to have).
- Great project management and multi-tasking abilities.
- Knowledgeable in various programming languages, including Python.
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