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Customer Service Representative

1 month ago

Gatineau, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Description:
We are seeking a highly motivated Customer Experience Associate to join our team at The Toronto-Dominion Bank (Canada).
Key Responsibilities:
- Create exceptional customer experiences through every interaction.
- Respond to and resolve customer concerns in a timely and professional manner.
- Identify customer needs and provide solutions to improve their experience.
- Collaborate with the team to achieve business objectives and promote products and services.
- Develop and maintain a broad knowledge of our products and services to provide accurate information to customers.
Requirements:
- High school diploma and/or equivalent experience.
- 1+ years of relevant customer service experience.
- Post-secondary or undergraduate degree in a related field (optional).
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong team player with a positive attitude and excellent customer service skills.