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Restaurant Operations Manager

1 month ago

Coquitlam, British Columbia, Canada C Market Coffee Full time

Restaurant Operations Manager

C Market Coffee is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our café. As a key member of our team, you will be responsible for ensuring the smooth running of our restaurant, including managing staff, maintaining high standards of customer service, and controlling costs.

Key Responsibilities:

  • Develop and implement budgets to control costs and ensure profitability
  • Manage staff performance, providing guidance and support to ensure excellent customer service
  • Monitor and maintain high standards of cleanliness and hygiene
  • Negotiate with suppliers to secure the best deals for our café
  • Address customer complaints and concerns in a professional and courteous manner

Requirements:

  • 2 years of experience in a similar role
  • Excellent communication and leadership skills
  • Ability to work well under pressure and make sound decisions
  • Knowledge of health and safety regulations

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment